Marble Stella Maris Ibiza

👍 On site shop opening hours were very limited. Breakfast coffee machines not all working. Found out on day 2 of out trip that the hotel was closing down the following week for a 2yr renovation. Would have been go to knwontjai im advance. Other than that overall a good hotel with friendly staff

👍 Overall a nice enough hotel with helpful staff (namely drivers, cleaner & receptionist). Disappointed however with my booking, as I paid for Seaview - which definitely was not provided. Unfortunately, there was also an ant outbreak in my room the night before checkout. If this didn’t happen I’d give the hotel 4 stars for the property condition. The gym is also quite old with limited equipment, and intermittent air con system which was quite disappointing. Photographs of the gyms hotel should be updated to reflect its current state. The gym would really benefit from a refresh/upgrade. There was also a hotel party on the day of checkout, which most of the staff attended. Reception was locked during this time and no out of hours contact number was provided - I was unable to access my belongings for departure during this time, which was quite inconvenient. The hotel may like to consider manning reception area for events like this, to ensure that a member of staff is able to assist guests/in emergencies etc. For those considering staying here in future, please bear in mind that this hotel is not within walking distance to shops etc. you’ll need a car to drive, otherwise you’ll be very reliant on taxis.

👍 Very poor service, rude dining area staff which literally kicks you out from the dinning area 5 minutes after breakfast/lunch/dinner time is over. Friendly staff in Reception and bar area though. The hotel definitely needs to conduct some customer service training. Food choices are plentiful, limited choice of drinks though, only 2 cocktails are available FOC. Rooms are small sized.

👍 We enjoyed our stay and felt really welcomed and relaxed. As we heard, this might be one of the last reviews, because the hotel chain itself might not exist in the future. Generally, it was definitely an experience and we wish the staff all the best. ✌️

👍 Bellissima camera spaziosa e silenziosa, con una vista mozzafiato. Colazione troppo caotica, ma varia

👍 We were 7 nights there. Somethink is old. But the cleaningservice was top. We like it.

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👍 Ci siamo trovati bene, avevamo una camera comfort ed era vicina alle piscine e al corpo centrale dell'hotel. Il mangiare era buono e abbondante, l'unica pecca la pulizia delle stoviglie e la mancanza di tovagliette sui tavoli. All'estero purtroppo non è come in Italia. Il personale è gentilissimo, tutti indistintamente, dalle signore delle pulizie ai ragazzi in sala che ai signori del bar e anche in reception. L'hotel è frequentato per lo più da olandesi, inglesi ne ho visti pochi, e spagnoli. Ti danno la possibilità di noleggiare l'auto al loro interno. L'auto è fondamentale perché la spiaggia più vicina è Cala Graciò, che la danno a 500 mt ma la strada a me è sembrata più lunga anche perché in pendenza. Giudizio complessivo positivo anche perché sei fuori dal caos di Saint Antony ma a 5 minuti di auto dal centro.

👍 Full of kids jumping into pools even at the over 16 pool. Way too busy and not enough sunbeds particularly when most families take more than they need reserving ones in the sun and the shade. All inclusive isn’t really what it seems. Limited drinks included. Snack bar luke warm leftovers. Entertainment not great and the staff clear up noisily around you at 1015pm! Pool towels impossible to get dry yet only exchanged every 3 days. No way is this a 4 star resort. High 2 low 3 I’d say. Walls in the rooms are paper thin, you can hear wverything, even someone next door using the toilet! Beds were very comfy though! I would avoid and spend more to go elsewhere. It was a disappointing stay.