Invisa Hotel Es Pla - Adults Only

👍 C’est bien Propre calme et la piscine au top

👍 Checked-in on the 29th of June till 02nd of July and i have probably given the worst view room by hotel staff which was room 401! Literally it is looking to backside of the hotel you see rubbish and with zero view! I am a Invisa Hoteles member and the offer was "free room upgrade" upon availability. I called the reception from my room and spoke to Hotel manager, his name is Diego. Diego said "we have no available room for you to upgrade, we are fully booked" He thinks that he is the smartest person in this hotel 😆 I checked the hotel's official web page and found 6 "available" rooms for me to upgrade for the check-in day. I called Invisa Hotel customer services number spoke to Romina, explained the situation and she asked me to wait for a few minutes spoke to the reception and magically an upgraded pool view room given to me straightaway. Thanks for Romina to expose Diego and keeping the hotel policy that "free room upgrade for members" I have given nice view room at the top 5th floor which was 501. So, according to my terrible experience with Diego you should never trust him and if he say something to you, that could be a lie so just be careful and don't trust Diego at all! 2 star given following, rooms was in good condition and paid for Half board, both breakfast and dinner was good enough for variety. Swimming pool size is good. 5 bottles of Coron beer bucket is 20 Euros which is also fair pricing and affordable. If otherwise his behaviour would rated for zero star! Special thanks to Romina from customer services who was being "real" helpful to me.

👍 Hotels location was the best! 5 minute walk from shops, restaurants and the beach

👍 Good location. The breakfast was nice! All staff were friendly. Everything we needed really!