Hostal Can Jurat

👍 This hotel is DISGUSTING, the staff are RUDE and there is NO HEALTH AND SAFETY!!! I am currently staying here and notified the staff that my room is full of mould which I cannot stay in due to being severely asthmatic, they didn’t care and told me it was tough as they had no rooms left!! My room has ants and insects on my floor and my legs have bites on them from sleeping overnight. My balcony had cigarette ends on when I arrived and the bathroom mirror is cracked along with bathroom tiles missing. The bathroom shower head is also mouldy and I feel dirtier than before I got in the shower. I am aware this can cause legionnaires' disease due to contaminated water droplets. I am now expected to stay 4 more days in this hotel. I have not even had any staff members offer to come and clean my room!! I am very upset and this has ruined my holiday.

👍 No staff at reception dark gloomy fan was disgusting and dusty shower was awful boiling hor

👍 Camera pulita staff accogliente e disponibile

👍 Un hostal normal, no tiene ascensor ni aire acondicionado, lo que si tiene es piscina

👍 Ótimo espaço! Porém com ar condicionado ficaria mais confortável

👍 Staff friendly and helpful. No airco Small balcony. Sometimes disruptiom at nihht from other guests

👍 sono andato via perchè pessimo

👍 Worst experience of my whole life! I’ve been in this Hostal for just a night. The Hostal is very much a scam, super different from the pics they have online where it seems modern and clean. They say there is a reception 34h but once you go there, there are posters saying the reception is on another building which if you are looking for a safe and secure place don’t go! The outdoor is opened 24h and everyone can easily access the building. There is no elevator and I was harassed by man while using the stairs. The rooms have no AC, they provide you with an old fashioned fan, most noises one! The room and the building is fatiscente, the wall is dirty and there is mold everywhere, smells like cigarettes, the bathroom wasn’t been cleaned between stays. I called the reception who came to check the room and I showed them the spiders on the celing, I was told the cleaner would have come to clean the room but no one came, the morning after Vicente told me I should have told him - it’s not my job to ispezione the room neither to inform them if the cleaner after the complaint comes or not. It’s the hotel responsibility to ensure higenic standard are met and make sure someone was coming to clean at the least improve the experience. Altought the place is not very far away from the center, that specific area is not safe, almost abandon with occupas / homeless living next door. I’ve filled a hoja de reclamation before leaving the hotel and most surprising my review on Expedia was cancelled, I’ve reached out to the Police for further information.

👍 Molto bello

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